Shipping Policy
Shipping & Delivery
We aim to process and dispatch all orders as quickly as possible, while ensuring your items are carefully packaged and protected.
Order Processing Time
- Orders are typically processed within 1–2 working days
- Orders placed on weekends or public holidays will be processed on the next working day
Delivery Times
Estimated delivery times:
- Ireland: 1–3 working days
- EU: 3–7 working days
Please note that delivery times are estimates and may vary due to courier delays or busy periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
We may offer free shipping on qualifying orders, where applicable.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email so you can follow your delivery.
Delivery Issues
If you experience any issues with your delivery, please contact us and we will do our best to assist.
Incorrect Address
Please ensure your shipping details are correct at checkout.
We are not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.
Delays
While we aim to meet all delivery estimates, delays can occasionally occur due to factors outside our control (such as courier issues or peak periods).
We appreciate your understanding in such cases.
Damaged Parcels
If your order arrives visibly damaged:
- Please contact us within 48 hours of delivery
- Include photos of the packaging and product
We will investigate and resolve the issue as quickly as possible.